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Careers

Parts Manager

The Parts Manager is responsible for ordering all crash parts necessary to complete collision repairs. This person is also responsible for maximizing profit, attaining accurate pricing and estimated time of arrival. Receiving, mirror-matching and dispatching parts to the technicians is also necessary. Lastly, keeping up with credit returns and organization of waits space. Good communication and some computer skills are necessary.

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Tow Operator

The duties of a tow truck operator consist of communicating with a dispatcher, driving to the location of the vehicle, connecting the vehicle to the tow truck, and transporting it to the correct location. Drivers will interact with customers, speaking to them about their automotive problems and concerns. As such, a tow truck operator will need to be able to communicate well and will need to have basic vehicle knowledge.

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Porter/Lot Manager

A Detailer/Porter must be meticulous and thorough in the quality of his or her work. This position looks over the repaired areas for completeness, improving the quality and productivity of the repair process. In addition, a polite and courteous attitude is necessary when dealing with customers and internal team members.

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Paint Technician

This position is responsible for assessing a vehicle following body repair to determine refinish efforts required to restore vehicle’s paint to an acceptable level and executing these efforts. This person must maintain a current skill and education level to paint vehicles at a high quality level and in accordance with factory specifications.

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Fleet Body Technician

Car Craft Auto Body is looking for a qualified body technician for our fleet division. This position is responsible for all phases of auto body repair from light to heavy. The Body Technician must foster a positive team spirit within the department and with other departments. This person must be meticulous in his or her work and always strive to improve productivity and quality of work.

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Customer Service Representative

The customer service representative is responsible for providing exceptional customer service to all internal and external customers in all forms of communications. This person is the face of the company and must maintain the highest level of professionalism while assisting our customers. Candidates must assess computer skill and must be able to multitask while in a fast-paced work environment.

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Auto Body Technician

This position is responsible for all phases of auto body repair from light to heavy. The Body Technician must foster a positive team spirit within the department and with other departments. This person must be meticulous in his or her work and always strive to improve productivity and quality of work.

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Appraiser

The Appraiser is responsible for providing customers with timely and friendly appraisals, with the ultimate goal of closing the sale to maintain a high closing ratio. In addition, the appraiser must handle communication with the adjuster and customer regarding status of the vehicle. This position is often the main point of contact with Car Craft for the customer, so he or she must strive to represent the Company in a professional manner, through excellent communication and portraying a business image.

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